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Transparency regarding the processing of your personal data at Serenidad
Through contact forms we collect your name, email address, phone number, and the message you send us. Additionally, when you browse our website, we anonymously record your IP address, browser type, pages visited, and session duration using our own and third-party analytical cookies (Google Analytics). We do not store sensitive data or payment information, as we do not conduct financial transactions on this site.
We process your data solely to respond to your inquiries, manage information requests, and improve the browsing experience. The legal basis is your explicit consent by checking the acceptance box in the forms, as well as the legitimate interest in the continuous improvement of the site through statistical analysis. We do not transfer your data to third parties without your prior authorization, except where required by law or to provide hosting and email services with providers that comply with the GDPR.
You may exercise your rights of access, rectification, deletion, restriction, portability, and objection at any time by writing to us at info@massagepics.com or by postal mail at Praza Encarnación, 4, 93º B. You may also withdraw your consent for data processing or the installation of non-essential cookies through your browser settings. We retain your data for the duration of our relationship and, once it ends, for the legal period of liability limitation. This policy was last updated on March 15, 2025.